Proactive Lighting
Maintenance Program

Illuminate Problems Before They Surface

Tenant complaints and emergency lighting calls create unnecessary friction. DTL's Proactive Lighting Maintenance Program proactively identifies issues before they escalate.

The Problem

Tenant Complaints

Constant calls about burnt-out bulbs and poor visibility create friction between property managers and tenants.

Reactive Lighting Calls

Emergency service calls cost more and disrupt operations, eating into your budget and time.

Inconsistent Visibility

Dark parking lots and poorly lit common areas create safety concerns and liability risks.

PM Time Wasted

Coordinating repairs, getting quotes, and managing vendors takes valuable time away from strategic work.

The Solution

What's Included
DTL's Proactive Lighting Maintenance Program includes:

Quarterly interior and/or exterior inspections

Regular scheduled visits to catch issues early

Written report with photos within 48 hours

Detailed documentation of all findings and actions taken

Auto-approved repairs up to $3,000 per visit

No delays waiting for approval on routine fixes

Defined SLA for emergency lighting issues

Priority response when urgent situations arise

Preferred service terms and pricing for contract holders

Priority access and favorable terms

Fewer Complaints

Proactive fixes reduce tenant issues

Predictable Budgets

Annual agreement with clear costs

Faster Response

Priority service for emergencies

One Vendor

Single point of contact

What Makes This Different

Fixture-Level Focus

We focus on what matters—your lighting fixtures. No unnecessary scope creep or upselling.

Clear SLAs

Defined response times and service levels so you know exactly what to expect.

Portfolio Scalability

Whether you manage 1 building or 50, our program scales to fit your portfolio.

Predictable Budgeting

Annual agreement structure makes budgeting simple and eliminates surprise costs.

How the Program Works

1

Property Evaluation

We conduct a comprehensive assessment of your property's lighting infrastructure to understand your specific needs.

2

Customized Maintenance Schedule

We establish a quarterly inspection schedule tailored to your scope—interior only, exterior only, or both.

3

Quarterly Inspections

Our technicians visit your property on schedule to inspect all lighting fixtures and identify potential issues.

4

Written Reporting Within 48 Hours

You receive a detailed report with photos documenting all findings, repairs made, and recommendations.

5

Auto-Approved Repairs Handled Onsite

Minor repairs up to $3,000 are completed during the visit—no waiting for approval or scheduling follow-ups.

Success Stories

Retail Portfolio – South Carolina
6 properties

Significantly reduced reactive lighting calls

Improved nighttime visibility across parking areas

Created predictable maintenance budgeting

Office Complex – Georgia
3 buildings, 250,000 sq ft

Eliminated emergency lighting complaints

Proactive maintenance reduced reactive service calls

Improved tenant communication and satisfaction

Multi-Family – North Carolina
12 apartment communities

Streamlined vendor management across portfolio

Faster response times for resident requests

Enhanced safety in common areas

What's Not Included

To maintain focus on lighting fixtures and ensure clear expectations, the following are outside the scope of this program:

Tenant suite interior lighting (unless specified in agreement)

Electrical panels, distribution systems, or service upgrades

Building automation system (BAS) programming or integration

Capital lighting upgrades or full system replacements

Schedule Your Free Portfolio Assessment

Let's discuss how our proactive maintenance program can benefit your properties.